Questions fréquentes

Des réponses directes sur la fabrication, la personnalisation, la conformité et la commande.

Products

What are nicotine-free functional oral pouches?
They are small, tobacco-free plant-fiber pouches placed between gum and lip that release flavor and functional ingredients such as caffeine, L-theanine, nootropics or electrolytes over 60–90 minutes. They contain no nicotine and no tobacco, and are used for energy, focus, cognitive support and sports nutrition positioning.
Do your pouches contain nicotine or tobacco?
No. Sonvi Bio manufactures only nicotine-free, tobacco-free functional pouches. None of our production lines, formulations or raw materials involve nicotine, which also makes the products suitable for sales channels and markets that exclude nicotine goods.
Which product lines can I manufacture?
Four platforms: (1) Caffeine Energy pouches, typically 80–150mg caffeine with L-theanine; (2) Focus pouches with L-theanine, L-tyrosine and Alpha-GPC, with caffeine-free options; (3) Nootropic cognitive pouches with Bacopa monnieri, lion’s mane, ginseng and rhodiola; (4) Sports nutrition pouches with electrolytes, taurine and beta-alanine. Each can be fully customized under your brand.

Orders

What is the minimum order quantity (MOQ)?
MOQ starts from 5,000 cans per formula or flavor. Exact MOQ depends on customization level, packaging and active ingredients; standard platforms with stock flavors allow the lowest entry quantity. Tell us your project and we will quote the exact MOQ.
What is the lead time?
After pre-production sample, label and artwork approval, mass production and QC typically take 3–5 weeks. Stock samples can be sent the same day; custom samples usually take 7–10 working days. Repeat orders are faster because the master formula and artwork are retained.
Can I get samples before ordering?
Yes. We offer stock samples of current platforms and flavors, as well as paid/deposit-based custom development samples. Many customers evaluate texture, flavor release and strength on stock samples first, then commission final custom formulations.
What are the payment terms?
Standard terms are a deposit to confirm production with the balance before shipment, by bank transfer (T/T). Terms for repeat customers and large programs can be discussed. Your account manager will confirm all details on the proforma invoice.

Customization

What can be customized?
Formula and active dosage, caffeine level, flavor, sweetener (sucralose/stevia/sugar-free), pouch size and weight, can format, child-resistant lid, label artwork, display box and shipping carton. We also support co-development of entirely new formulations.
How many flavors are available?
We maintain 100+ flavor profiles including mint, wintergreen, citrus, berry, tropical fruit, coffee, cola and regional favorites, and develop bespoke flavors from your brief. Flavor intensity, cooling sensation and sweetness profile can all be tuned.

Quality

What certifications and quality documents do you provide?
Production follows GMP controls aligned with ISO 22000 and HACCP principles. Each batch receives a Certificate of Analysis covering microbiology and relevant specifications, with raw-material traceability. Order documents include COA, specification sheets, MSDS where applicable, commercial invoice, packing list and certificate of origin.

Compliance

Are functional pouches legal in my country?
Nicotine-free functional food pouches avoid nicotine regulation, but rules on food ingredients, caffeine limits and claims differ by market. We provide factual ingredient information and documentation support and recommend confirming final requirements with local regulatory counsel before launch.

Shipping

Do you ship worldwide and which terms do you support?
Yes, we export to 30+ countries across North America, Europe, the Middle East, Asia and Latin America. We support FOB, CIF and door-to-door arrangements with experienced forwarders, by sea or air, and prepare full export documentation.

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